‚ÄčIndustrial Development Hosts Site Design Workshop at the REDI Center

The CSX Industrial Development Site Design team is making it easier to do business with our company. The team recently hosted a workshop to help customers who are interested in integrating their business with rail or expanding their rail operations to better navigate the application process.

Site Design team members work with customers to match their transportation needs with creative solutions. As part of this process, customers are required to submit a significant amount of information and documentation, which is then vetted by various CSX departments – including Service Design, Real Property, Industrial Development, Finance, Design & Construction and Operations.

When customer submissions are incomplete, it delays approvals for CSX and our customers to take advantage of these business opportunities. To minimize delays and help customers better understand the application process and documentation required, customers were invited to take part in a Site Design workshop at the REDI Center.

More than 35 individuals representing 26 companies attended the November session. During the workshop, customers learned about updated application requirements, the various CSX teams involved in the application process, and helpful resources and best practices for completing the process. Customers also had an opportunity to get their questions answered by CSX representatives who are part of the application review process. CSX presenters at the workshop included Katie Saunders, general manager-REDI Center; Bill Stewart, director-Construction Engineering; Dave Elder, director- Real Property Corridor Occupancy Services; Leah Gatlin, manager- Real Property Network Services; David McKee, director-Unit and Merchandise Design; Todd Faulkner, manager-Industrial Development Site Design; and Rusty Olson, manager-Industrial Development Site Design. 

“We were pleased with the participants’ interest and engagement,” said Bill Merritt, director-Industrial Development Site Design. “It helped make the session very interactive and actionable.” 

Customers provided positive feedback about the Site Design workshop. One participant explained, “The workshop was very informative, had good information and it was nice to meet the team at CSX. The topics opened my eyes to a number of things I was previously unaware of.”